Terms of Service

1. Introduction

Welcome to Aura Cure Platform Inc. These Terms of Service ("Terms") govern your access to and use of our platform and services, including AI-powered features. By using our services, you agree to these Terms and our Privacy Policy.

2. Eligibility

You must be at least 18 years old or have legal authority to enter into contracts in your jurisdiction to use our services. By using the platform, you represent and warrant that you meet these requirements.

3. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You shall not use the service to collect, store, or transmit any content that is unlawful, harmful, or in violation of privacy laws.

You are responsible for maintaining the confidentiality of your account credentials and any activities conducted through your account.

4. AI Services and Data Use

Our platform utilizes third-party AI service providers to deliver features including:

Your inputs, including any audio recordings submitted for transcription, may be transmitted temporarily to these providers' servers for processing, which are primarily located in the United States.

We have signed a Data Processing Agreement (DPA) with OpenAI and a Business Associate Agreement (BAA) with AssemblyAI to ensure compliance with applicable privacy laws and secure handling of your data.

Regarding AssemblyAI, your audio recordings are deleted immediately after transcription, and any Protected Health Information (PHI) is removed from transcriptions to protect your privacy.

By using these services, you acknowledge and consent to the cross-border transfer and processing of your data under these safeguards.

5. Privacy and Data Protection

We are committed to protecting your personal information as outlined in our Privacy Policy. Your continued use of our services constitutes acceptance of our data practices, including cross-border processing.

We comply with applicable data protection laws, including PIPEDA, GDPR, HIPAA (where applicable), and New Zealand's Privacy Act 2020.

6. User Responsibilities Regarding Recordings and Transcriptions

You are responsible for obtaining all necessary consents from individuals whose voice or health information may be recorded, transcribed, or processed via our platform, in accordance with applicable laws and regulations.

You agree not to submit any recordings or content for transcription that violate privacy laws, infringe on third-party rights, or contain unlawful material.

7. Intellectual Property

All content and technology provided through our platform, including text, software, and branding, are the property of Aura Cure Platform Inc. or its licensors. You may not copy, reproduce, or distribute any part of the service without explicit written permission.

8. Termination

We reserve the right to suspend or terminate your access to the service at any time for conduct that we believe violates these Terms or applicable law. You may also terminate your use at any time by ceasing access.

9. Disclaimer and Limitation of Liability

Our services are provided "as is" without warranty of any kind. While we strive for accuracy and reliability, we do not guarantee uninterrupted or error-free operation.

To the fullest extent permitted by law, Aura Cure Platform Inc. is not liable for any indirect, incidental, or consequential damages arising from your use of the service.

10. Governing Law

These Terms are governed by the laws of the jurisdiction in which Aura Cure Platform Inc. is established, without regard to conflict of law principles.

11. Contact Information

If you have any questions about these Terms, please contact:

Aura Cure Platform Inc.
Email: privacy@aura-cure.com